TCS signs multi-year contract with UK's Mitchells & Butlers

Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS) a leading IT services, consulting and business solutions organization, today, announced that it has entered into a multi-year agreement with Mitchells & Butlers (M&B). The UK’s leading hospitality business chain is partnering with TCS to streamline the management of its HR and payroll operations, which serve 38,000 employees across 1600 restaurants and pubs across the country.

Martin Taylor, Director of Business Change & Technology, Mitchells & Butlers, said, “In the last 12 months we have successfully upgraded our core network and replaced our old data center infrastructure by moving into the cloud, whilst introducing a utility-based services model. We are now at the exciting stage of taking advantage of this foundation by implementing TCS’ HCM core HR and Payroll solution that will streamline our support processes, benefit our employees and place our guests at the heart of everything we do.”

“We are delighted to partner with Mitchells & Butlers and are confident that our cloud-based Human Capital Management solution will help align M&B’s current business operations to deliver best-in-class services to their employees and customers,” said Shankar Narayanan, Head, TCS UK & Ireland.

Susan Martindale, Group HR Director, Mitchells & Butlers, said, “We want to improve the level of HR services that we have available to our employees, and the TCS HCM system will help us on our journey to enhance our capabilities in the areas of people development, reward, resourcing and engagement.”

“The TCS HCM Platform is a result of several years of research and investment by TCS. It provides our customers with an integrated, scalable and global solution, which is not just cost-effective, but also helps customers move away from siloed approaches to talent development, payroll and employee lifecycle management,” said Raj Agrawal, Global Head, TCS’ Platform Solutions.

The agreement underscores TCS’ non-linear growth strategy in key markets. TCS’ HCM Platform is an integrated and global solution that encompasses key areas of payroll, time management, workforce administration, compensation, recruitment, learning management and performance management. It comes with full self-service, actionable analytical reporting and comprehensive mobile enablement. Customers have the choice to adopt the platform under SaaS, BPaaS (SaaS + BPO Process Delivery) or a hybrid model.